10 ph Privacy Policy

1. Who We Are and What This Policy Covers

10 ph is an online sports betting and gaming platform operated for players in the Philippines. This Privacy Policy applies to all personal data collected when you visit our website, register an account, place bets, use the mobile app, or contact our support team. By using the platform, you acknowledge that you have read and understood how we handle your information. We are committed to processing your data lawfully, fairly, and transparently in line with applicable data protection laws in the Philippines. If you have any questions about this policy, you can reach our support team using the contact details in the footer of this page.

2. What Information We Collect

When you register and use the 10 ph platform, we collect information that is necessary to provide you with a safe and personalised experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers on our servers. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, and pages visited. We may also collect identity verification documents when required to confirm your eligibility to use the platform.

3. How We Use Your Information

We use the personal data we collect to operate and improve the 10 ph platform and to deliver the services you have signed up for. Your account information is used to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that only eligible players can access betting and gaming features. We use technical data to monitor platform performance, detect fraud, and prevent unauthorised access to accounts. Where you have given consent, we may use your contact details to send you relevant updates about promotions, new features, or responsible gaming reminders. We do not use your data for automated decision-making that produces significant legal effects without human review.

4. Sharing Your Information

10 ph does not sell your personal data to third parties under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers — all of whom are bound by strict confidentiality obligations. We may also disclose your data to regulatory authorities or law enforcement agencies in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable privacy laws.

5. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Transaction records and identity verification documents are kept for the minimum period required by Philippine gaming regulations. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. You may request information about how long specific categories of your data are retained by contacting our support team. We regularly review our data retention practices to ensure we are not holding information longer than necessary.

6. Your Rights as a Player

As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy in a portable format. You may also request corrections to any inaccurate or incomplete information in your account at any time. If you believe we are processing your data unlawfully, you have the right to object or to request that we restrict processing while your concern is reviewed. You may withdraw consent for marketing communications at any time by updating your account preferences or contacting support. To exercise any of these rights, please reach out to our support team using the contact details provided in the footer of this page.

7. Cookies and Tracking

The 10 ph platform uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us identify which features are most useful so we can continue improving the experience for Filipino players. You can manage your cookie preferencesthrough your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of the platform. We do not use cookies to track your activity on third-party websites outside of the 10 ph platform.

8. Security of Your Data

We take the security of your personal information seriously and apply industry-standard technical and organisational measures to protect it. All data transmitted between your device and the 10 ph platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to identify and address potential risks. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant authorities in accordance with applicable Philippine law.

9. Children and Minors

The 10 ph platform is strictly for players who are 21 years of age or older, in line with Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete the associated data. Parents and guardians are encouraged to use parental controls and to monitor online activity to prevent underage access to gaming platforms. If you believe a minor has accessed the platform, please contact our support team immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players by email or through a notice on the platform before the changes take effect. The date at the bottom of this page indicates when the policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of the 10 ph platform after any update constitutes your acceptance of the revised policy.

Last updated: 2025. This Privacy Policy applies to all players using the 10 ph platform in the Philippines.